At Bucket Biomes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when visiting our website or making a purchase.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following information:
- Personal Information: Your name, email address, billing and shipping address, phone number, and payment details.
- Website Usage Information: Details about how you interact with our site, including IP address, browser type, and browsing behavior, collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website and products.
- Send order confirmations, shipping updates, and promotional emails (if you’ve opted in).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to:
- Fulfill and ship your orders (e.g., payment processors, shipping carriers).
- Comply with legal obligations, such as responding to subpoenas or legal processes.
- Detect, prevent, or address fraud, abuse, or security issues.
- Enforce our terms and policies or protect our rights. For example, we may share information to defend against claims or legal disputes, investigate potential fraud, or safeguard our intellectual property.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather website usage data. You can adjust your browser settings to refuse cookies, though this may limit some site features.
5. Protecting Your Information
We take comprehensive measures to protect your information from unauthorized access, use, or disclosure. This includes using encryption, secure servers, and regular security audits. If we become aware of a security breach that may compromise your data, we will take appropriate action and notify you as required by law.
6. Your Choices
- Opting Out of Emails: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails.
- Accessing or Deleting Information: Contact us at [email protected] to request access to or deletion of your personal information.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
8. Payment Information
We do not store your payment details. All payment transactions are securely processed by third-party payment providers in compliance with applicable regulations and standards.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time, changes will be posted on this page.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Email: [email protected]